Background: Optus is Australia’s second largest telecommunications provider.
The Consumer Group provides telecom services for over four million people.
The Consumer Finance team provides monthly performance reporting including detailed analysis of subscribers, revenue and expenditure
Project: Consumer Finance required support to expedite and enhance reporting and associated insights
Results: Contributed to the consolidation process and enhancement of the monthly performance pack
Developed algorithms and Pivot tables to facilitate presentation and analysis
packs delivering insights into performance,
Liaised with operations managers to communicate results
Co-ordinated monthly review meetings to understand contributing factors
Contributed to developing the Annual Operating Plan and to migration of reporting from Excel toTM1