Optus

Commercial support

2013

Background: Optus is Australia’s second largest telecommunications provider.

The Consumer Group provides telecom services for over four million people.

The Consumer Finance team provides monthly performance reporting including detailed analysis of subscribers, revenue and expenditure

Project: Consumer Finance required support to expedite and enhance reporting and associated insights

Results: Contributed to the consolidation process and enhancement of the  monthly performance pack

Developed algorithms and Pivot tables to facilitate presentation and analysis

packs delivering insights into performance,

Liaised with operations managers to communicate results

Co-ordinated monthly review meetings to understand contributing factors

Contributed to developing the Annual Operating Plan and to migration of reporting from Excel toTM1

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